Our Commitment to Privacy
Your trust matters to us. All personal data provided to Cue Creator® is treated with the highest level of confidentiality. We collect only the information necessary to process your order and provide customer support. Under no circumstances is your information sold, traded, or shared with third parties unrelated to the completion of your order.
Email Usage
Your email address is used exclusively for order-related communication—such as order confirmation, dispatch updates, and any follow-up questions. We never rent, sell, or misuse your email address. We may occasionally notify you of important updates if you opt in to marketing communications, and you can unsubscribe at any time.
Secure Transactions
Our website uses Secure Socket Layer (SSL) encryption for all transactions, ensuring your payment and personal data remain private and secure. We do not store credit card numbers on our servers. All payments are processed securely through trusted gateways like PayPal, Stripe, or selected banking partners.
Cookies and Tracking
We use cookies to enhance your browsing experience—such as remembering your cart contents or login preferences. Cookies never store sensitive personal information. By using our site, you consent to our cookie policy. You may disable cookies in your browser settings, but this may limit certain features.
Data Access and Removal
You have the right to request access to any data we hold about you, and to request its correction or deletion. To initiate such a request, please contact us at support@cuecreator.com.
Legal Basis and Australian Privacy Principles
Cue Creator® operates in compliance with the Privacy Act 1988 (Cth) and adheres to the Australian Privacy Principles (APPs). These principles govern how we collect, use, disclose, and store personal information, and how you can access and correct data we hold about you. If you are an Australian resident and have concerns about how your data is handled, you may contact us or lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Your Rights Under the GDPR (EU Residents)
If you reside in the European Union, the General Data Protection Regulation (GDPR) provides you with specific rights, including the right to access, correct, or delete your personal data, the right to data portability, and the right to object to processing. You may also lodge a complaint with your local Data Protection Authority. For GDPR-related requests, please contact us at the email address above.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), grant you rights regarding your personal information. These include the right to know what personal data we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal data (which we do not engage in). To exercise your rights, please contact us at the email provided.
Policy Updates
This policy may be updated periodically to reflect changes in our operations, technology, or legal obligations. All updates will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.